Showing posts with label enterprise mobility. Show all posts
Showing posts with label enterprise mobility. Show all posts

Monday, December 12, 2011

NFC, the buzzword everywhere, but what is the hype all about!!


NFC, short for Near Field Communication is a short-range wireless RFID technology that makes use of interacting electromagnetic radio fields instead of typical direct radio transmissions used by technologies such as Bluetooth. It is being predicted that gradually this technology will transform our mobile phones into a wallet loaded with payment cards from multiple sources including credit cards, health cards, loyalty cards and many more. As compared to its prior technologies such as RFID and Bluetooth, NFC is considered to be more intuitive, versatile and security ready, both with respect to technology as well as standards.

The NFC Ecosystem – Key Stakeholders
The kind of stakeholders involved in successful adoption of NFC are disparate & have to ideally come together to make this dream a reality. The diagram represents key stakeholders for successful implementation of NFC:
Some of the key challenges worth mentioning here include: consumer adoption, merchant adoption, standardization, and interoperability and last but not the least, the evolving business models such that the players/stakeholders are working with and not against one another.
The year 2011 was indeed pivotal for advancements in NFC. We saw the launch of Google wallet, the commitment of handset manufacturers and credit card companies behind ISIS and the cooperation of NFC reader manufacturers like VeriFone, which started building NFC into all of its new payment terminals. Payment gateway players such as Visa are also getting involved & taking the lead to explore NFC. Though currently there are only two cards that are NFC enabled, Citibank Master Card and a prepaid card issued by Google, but others are expected to follow soon.

NFC beyond Mobile Payments
NFC is way beyond mobile Payments. The general association of NFC with mobile payments is perhaps due to the fact that solutions from large players such as Google, Verizon came with solutions primarily focused around financial payments. This is however now true. NFC is way beyond Mobile Payments and has business opportunities across verticals, industries & domains. Some of the popular use cases could be:
-     In healthcare wherein the users have a health card which enables storing information about the patient’s health, billing & payment of insurance premium and many more use cases; 
-        In retail with smart shopping card;
-        Features such as exchanging personal information, virtual fingerprinting strengthening security
-        Mobile marketing; and many more

Challenges for NFC in 2012
The key challenges which we foresee for NFC in the year 2012 are:
1.     Lack of clarity to consumer
The consumers are still lost and confused about the complete concept. For NFC to be successful a comfort level needs to be created for the consumers and they have to be convinced about security of contact less payments via NFC. Also there are variety of devices enabled with NFC technology with no standards to set interoperability across devices & merchant kiosks. This will pose as the biggest challenge and the ecosystem will have to derive standards to see NFC in the year of 2012. The biggest concern currently is “All Wallets may not work on all Devices, all Networks & all Merchants”!!

2.     Market Battles
The market battle is ON! Mobile Platform’s are competing to leverage the first mover advantage, while service providers & merchants are competing to jump a leap ahead of their competitors.

3.     Merchant’s Dilemma
Merchant’s dilemma is “Which Wallet to Support”! Also they will need to make a huge investment in terms of upgrading their POS systems & kiosks to enable leveraging full capability of NFC technology.

4.     Profit Issue
Who is making the money, is the billion dollar question? Every stakeholder is trying to leverage as much as possible and be on the winning end. The point all the stakeholder’s are missing is, we all need to work with and not against one another to make this a win-win situation for all of us.
Future of NFC
We predict the future of NFC in years to come is extremely promising. This will however depend on how the relationship between stakeholders of NFC ecosystem evolves but all said and done, the key players involved will use all possible carrot-and-stick approaches to convince merchants to adopt NFC.
Irrespective of the challenges NFC will face, the industry will evolve with new standards to embed NFC chips into SD or Micro SD cards. We expect new type of NFC tags to store more data, NFC enabled SIM cards and SIM based NFC payment solution.


Endeavour recently hosted a Webinar on “Insider’s Insight into NFC” which provided much more details about NFC, its future & trends. The recording of the same is available here:

 
Also Read our previous post

Tuesday, November 15, 2011

Mobile weds Cloud - The perfect marriage?


Everyone in technology world is talking about Cloud & it’s perfect marriage with Mobile. Cloud computing has grown from a pie-in-the-sky vision to a major IT movement and is surely having an enormous impact across industries, changing the way we access and store data. But it holds special promise for smart phones & tablets, which serve as the gateway to our most important content.

The wants of Consumers, Enterprises, and Application Enablers!!
Today consumers & enterprises are looking for information to be available anytime, anywhere and without any restrictions on the devices being used. In such a scenario it was not the “Need being the mother of invention” but “Need being the motivation behind the marriage between Mobile & Cloud”.

From consumer’s perspective, they would like the ability to store and access unlimited media irrespective of the device limitations. Enterprises want to enable wide range of IT functions to enhance employee productivity and to keep them connected across regions thereby enabling seamless sharing of information, delivering services & effective collaboration. With regards to service providers & application enablers, they would want to build apps which are platform agnostic and which can be supported on multiple devices.

Lot of enterprises are moving on to hosted solutions over “The Cloud” and are deriving significant cost advantages. A typical example of such offering is “Enterprise mobile cloud device management tool”. The solutions assists the IT teams at large enterprises in remotely managing the mobile devices by setting policies, performing security verifications, creating enterprise level sandboxes as well in securing virtual areas within the device to segregate personal and enterprise data.

This reflects “Mobility + Cloud” is changing the way mobile applications are developed, acquired and used within the enterprise, or utilized by the consumers for accessing enterprise & personal information. Research from Gartner & IDC further support this fact wherein Gartner estimated “Cloud Software as a Service” to be a $9.2 billion market in 2010, set to reach $10.7 billion in 2011. Another analyst firm, IDC, predicted a $72.9 billion cloud services market by 2015, with SaaS offerings composing roughly 75 percent of that amount.

Are the Current Trends Interesting?
Cloud services utilized by enterprises make mobile devices such as Smartphone & tablets more productive with reduced cost, enabling enterprise employees to access data centre resources that previously were only accessible via desktops, laptops and notebooks. Mobile devices with their ubiquitous, non-stop wireless access make cloud-delivered applications, data, and services more relevant and more instantly available anywhere.

App stores have seen a terrific surge in sheer number of the applications available for. Thereby some of the recent app stores such as HiSpace have moved on to the Cloud which makes it easier to seamlessly maintain, access and synchronize the applications across the range of devices owned by the typical user or household: TVs, PCs, phones, tablets, gaming devices, etc. The developer community is also challenged with developing and constantly updating for multiple OSs, and numerous flavours of phones and tablets. The Cloud enables some consolidation of this work stream.
Leapdrive” is a typical example of the way Cloud Providers are enabling content from the Cloud across various channels. The appication allows the users to remotely access, view, manage and share all their digital content as soon as it is uploaded to user’s cloud storage. All the multimedia – music, photos and videos – are available to the user while they are on the go. The solution supports streaming music and videos, access to photographs, files directly from the cloud space to the mobile device turning your mobile into a bottomless phone with access to “gigabytes” of space!!

Are we missing the iCloud?
Looking at the future, cloud will work its way even deeper into the consumer sphere beginning next year. The launch of iClould by Apple with iOS5 or better known as the iOS 4S , is essentially an admittance to the fact that iTunes/local storage/sync model is not acceptable in todays multiple device/content everywhere/web services world. After Apple’s iCloud, few other manufacturers are also warming up to the cloud storage and services. HTC was the first to kick of the cloud debate and Huawei is taking it a step further. Huawei provides cloud solution with a free storage of 10 GB in its new devices such as Huawei Vision & Mediapad.

Though application developers & service providers are considering the cloud as a much more compelling place to host one's applications with each passing day, Enterprises are evaluating Cloud with regards to few key challenges such as security & lock-in.
A number of open-source projects and products are now attempting to resolve the lock-in problem, but there's still a long way to go. Security, too, is the focus of much talk and a fair amount of activity from industry organizations, but it looks as if it might take a damaging breach to kick-start an industry-wide approach to resolving some core issues.

What lies in the future?
Consumerization of Cloud Services isn’t something that’s coming. It’s something that’s here.
As the mobility experts we foresee that very soon the browser will become “An Appstore” in itself and most of the consumer as well as enterprise applications will directly operate through the cloud. The advancements in network speeds and low cost Cloud Storage options will drive the integration of cloud and mobile applications thereby evolving cloud computing as the key. We’ll have people accessing social media and corporate apps from smart phones and tablets.

The Mobile Cloud will pave the way for the “Internet of Things.”!!

Our “10 Cents” on the prediction for the future of cloud & mobile’s marriage, is that they are going to live through this time of evolution and make it a “perfect” story. 

Endeavour is a specialist Mobility Company, providing strategic consulting and product development for Mobile enabling businesses in the Manufacturing, Media, Print, Healthcare, Consumer solutions, Telecom and Business Intelligence verticals. Endeavour has a strong mobile application development team on all mobile platforms in the market today, including, RIM, Apple, Symbian, Android, Windows Mobile, Palm Pre, micro Linux, Brew. Endeavour is based out of Austin, Texas, Bangalore India and London, UK. 

Wednesday, September 14, 2011

Mobilizing the enterprise is imperative for businesses


People don’t treat Smartphone's the same way they do laptops, but these devices have become every bit as powerful. As an end user they would prefer having enterprise featured phone so that they can do online credit card payment and take advantages of mobile banking. Book movie, hotel & travel tickets while they are waiting at the metro station for the next train to arrive. Monitor their health & send the reports generated by the self health assessment mobile applications for diseases such as diabetes, asthma, and chronic illnesses to their doctors.
This is the consumer facing aspect of Enterprise Mobility, while the scope of Mobility within the Enterprise is humongous. Forrester recently released data showing 78% of information workers either use or want to use smartphones for work. So from a application suite for a fortune 100 organization in the space of surgical equipment development. Through the app a sales person will be able to access any information when making a sale and a customer visit in an online as well as offline mode. App provides critical information such as Marketing Content, Clinical content, Product Specs, Tools & Apps. This solutions help businesses automate tasks such as inventory control, sales processing, and tracking of customer interactions thereby enabling organizations manage customer relationships better.
Understanding the impact of mobile technology on enterprises is compelling several forward-looking companies to internally start deploying mobility technology solutions into their systems across verticals such as Manufacturing, Retail, Healthcare, Education Insurance, Banking and Financial Services.
A famous retail chain in US envisioned delivering a personalized, convenient shopping experience and at the same time reducing administrative cost and increasing employee effectiveness. So they built an Enterprise application system for their store employees. The solution enables store employees to assist customers by giving product demos, enhancing their shopping experience & increasing the sales. Field Force Automation solution in Enterprise mobility has improved a field worker’s productivity by automating the collection and validation of field data and enhancing customer service. The sales representatives are mobile empowered to access CRM system to document sales call details, process customer contact information and verify distribution of product samples, all in real time.
Endeavour mobile enabled the EMR- EHR-Practice Management Software. The application developed for one of the client helps the physician, Nurses or Physician’s aid to view the patient details, past visit records, health summary and also would help to manage medication refills and orders.  App is so strong enough that it can assist in Managing Patient Schedules, Demographics and Maintain Patient Health Summary & Visit Notes. The app gives quick access to Lab Results, refill requests, facilitate internal Messaging, complete Audit trails & generates the needed reports and Dashboards.
Clarity PPM Smartphone Application is one such app which implements the Timesheet module of the Clarity PPM’s enterprise project and portfolio management solution on the mobile devices. The solution simplifies workflow and enhances the productivity by bringing the concomitant benefits of location independence. The mobility solution helps user to access the timesheet module on the mobile device and to use the functionalities such as update, save and submit for approval. This mobility solution enables the top management and the users to save time in filling the timesheet and approving the same even while they are on the move.

Leading Business Analytics Software and Service Provider's have a challenge of getting access to uninterrupted business information & statistics to keep business goals updated. Endeavour’s Mobile Dashboard Application solution provides them with dashboards which help in knowing the pulse of the organization’s performance. Dashboards are created and maintained through an easy-to-use Web-based interface. All content is displayed in a role-based, secure, customizable, and extensible environment. The mobile client available on Blackberry & Windows Mobile has unique features such as app cache management, auto update and remote wipe off, search, alerts, support to multiple languages & access anytime any where capabilities.
The Inventory & Aviation industry is also heavily influenced by mobile technology. iPhone application Mobile Inventory Management  helps traders to monitor customer demands and can United Airlines pilots carry iPads which have replaced hefty flight manuals and chart books. With iPad, they are able to quickly and efficiently access reference material without having to thumb through thousands of sheets of paper and reduce clutter on the flight deck.
mazing invention of Virtual smartphone Platform which moves smartphone data to the enterprise Cloud by creating a clone of all of the data and applications on the phone. The platform gives IT and end users real-time intelligence and control over smartphone content, activity and applications. Read more about this and many such innovations happening in Mobile cloud computing space in our next blog post.
 Endeavour is a specialist Mobility Company, providing strategic consulting and product development for Mobile enabling businesses in the Manufacturing, Media, Print, Healthcare, Consumer solutions, Telecom and Business Intelligence verticals. Endeavour has a strong mobile application development team on all mobile platforms in the market today, including, RIM, Apple, Symbian, Android, Windows Mobile, Palm Pre, micro Linux, Brew. Endeavour is based out of Austin, Texas, Bangalore India and London, UK. 

Wednesday, September 07, 2011

Webinar on "Enterprise Security & Android Platform" held on August 25, 2011

The Webinar held on August 25, 2011 by Endeavour Software Technologies, on "Enterprise Security & Android Platform" emphasized on the importance of Enterprise security and the role that Android Platform plays in it.

Data and transaction security has become of paramount importance with increase in mobile application usage in enterprises. The challenges of the security issues faced have become a top priority in every enterprise. Businesses and IT departments are experiencing employees opting for Android phones as corporate communication tools over other Smartphone as they offer powerful apps and innovative hardware specs. 

The Webinar covered:
  • An Overview of Mobility and Mobile Security
  • Best Practices for Secure Software Development
  • Android OS specific details with respect to the above



We would also like to thank the participants for their enormous interest. The positive feedback received from the participants confirms that the Webinar was well received.

Android Application Development

Tuesday, April 19, 2011

Mobile enabling e-learning solutions


Introduction. Education systems have evolved over a period of time starting from the traditional class room based systems to Distance education systems to where we are today. The inability of the working elite, to attend class room based sessions generated the need for distance education. Technology has come a long way and has added great amount of value in the success of distance education. The growth and reach of technology to the common man has been so enormous that, today, e-Learning has become a part and parcel of each and every distance education working model. 
Convenience and technology being the prime drivers in the evolution of education systems, the next obvious step is to recognize the amount of convenience provided by smart phones and the rapid technological advances which are working wonders on the smart phones. Considering the fact that the number of mobile phones has already overtaken the number of personal computers, it is a matter of time before smart phones repeat the same. And it makes all the sense for the e-Learning industry to extend their solutions to get into the m-Learning mode. This article delves into the growth trends of both e-Learning, smart phones, the shortcomings of the e-Learning mode and how m-Learning fills the gap. Apart from the same, the article also covers a high level overview on the readiness check that the e-Learning solution providers need to perform to ensure that they are ready for the m-Learning revolution and how Endeavour could help them in their journey.
Growth of e-Learning. A report from Ambient Insight claims that the demand for e-Learning is growing by a five-year compound annual growth rate (CAGR) of 12.8% and revenues will reach $49.6 billion by 2014. North America will remain as the biggest market. The growth rates in Asia are astounding as well. The compound annual growth rate in Asia is a very healthy 33.5%.By 2014, Asia(which includes Australia and New Zealand in this report) would overtake Western Europe to become the second largest market after North America.

Shortcomings of e-Learning. As detailed earlier, convenience and technology have been the prime drivers of the evolution of educational system. Looking at the current trends on convenience, e-Learning has its own shortcomings when it comes to catering to people on the move. Consumers are bound to a specific location as they have to depend on a Personal Computer with Internet connectivity and the dependent resources. Though laptops seem to bridge the gap, they have their own shortcomings, as one need to go through the hassles of opening a laptop, power on or booting time, ensuring connectivity, limited battery capacity, space and comfort levels while travelling to name a few.   
How Smartphone fills the gap? On the contrary the Smartphone fills the gap perfectly, where the consumer can access the content anytime and anywhere as long as they have network connectivity, making the learning solution truly mobile.  The Smartphone proliferation and its penetration in the society have grown leaps and bounds over a few years and the future growth trends are amazing. These facts obviously make m-Learning as the next step in the evolution of the educational system. The statistics on the growth rate of mobiles and mobile internet from Tomi T Ahonen, depicted in Fig 1. , stand a proof for the same.

Figure 1: Growth of Mobile devices and the Mobile Internet
What does it take to mobile enable an e-Learning solution? Having established the fact that, m-Learning is the way forward, let’s take a look at what it takes to extend the existing e-Learning Solutions to the mobile devices. At a high level the Solution architecture is the key and if the solution has been architected with SOA (Service Oriented Architecture) as the base, things become easier, as the extension to the mobile devices is the only missing link. However, the other solution elements also need to be studied in detail as we get into the finer details of mobilizing any e-Learning solution.
Here again the mobile extension can be either web based or a native application can be built, depending upon the type of the e-Learning solution. Native mobile applications are applications which reside on the mobile device and interact with the server side components for the data. Mobile websites are nothing but enabling the existing websites to work on the mobile. To provide some more clarity, websites do not work the same way as it works on a Personal Computer, when it is accessed from a mobile. So essentially there is an effort involved in mobile enabling a website and this effort depends upon the complexity of the website and the technology involved.
How can Endeavour help? Endeavour Software Technologies can help you perform a detailed assessment of your existing solution and can come up with the cost and the schedule for mobile enabling your e-Learning solution. Endeavour also has the advantage of designing and implementing a m-Learning solution which can be a hybrid solution having elements of a native application as well as a mobile website, thereby bringing in the best of both the modes, resulting in a perfect user experience.
Act Now. To tap the immense potential being generated by the m-Learning revolution, the e-Learning solution providers should act now, before it is late.

About Endeavour – The Mobility Company TM
Endeavour is a specialist Mobility company since 2002. Endeavour has been providing strategic consulting and product development for Mobile enabling businesses in the Manufacturing, Media, Print, Healthcare, Consumer solutions, Telecom and Business Intelligence verticals. Endeavour has a strong mobile application development team on all mobile platforms in the market today, including, RIM, Apple, Symbian, Android, Windows Mobile, Palm Pre, micro Linux, Brew. Endeavour is based out of Austin, Texas, Bangalore India and London, UK. 

Thursday, March 03, 2011

Webinar on "mHealth and Mobility in Healthcare" held on March 2, 2011

The webinar held on March 2, 2011 by Endeavour Software Technologies, on mobile adoption by industries in it’s focus on healthcare and mHealth initiatives. This details  the fast adoption of smartphones and tablet devices within the medical profession and how it is influencing health outcomes.

The webinar covered:
  • Mobile Evolution in Healthcare
  • Mobile Healthcare Trends - Past, Present & Future
  • mHealth initiatives all around the world
  • Examples of innovative mobile applications across iPhone, Android, BlackBerry, iPAD and other mobile devices
  • The future and the impact of iPAD on the healthcare industry



Presentation Link

We would also like to thank the participants for their enormous interest. The positive feedback received from the participants confirms that the Webinar was well received.

mHealth , Healthcare

Thursday, July 29, 2010

Webinar on "Mobility in Healthcare" was well received

The Webinar held on July 28, 2010 on "Mobility in Healthcare" explored the immense increase of mobile technologies and it’s increasing use in healthcare covering the following aspects of the use mobility in healthcare:

  • Mobile Evolution in Healthcare
  • Mobile Healthcare Trends: Past, Present and Future
  • Preventive Healthcare & Coach: Mobile Health Monitoring
  • Contributors to Mobile Healthcare: patients, care providers and health care providersTo listen to the Webinar please click on the video below


Presentation Link

We would also like to thank the participants for their enormous interest. The positive feedback received from the participants confirms that the Webinar was well received.

Thursday, May 06, 2010

The "Enterprise Mobility Strategy" Webinar was a Great Success

The Webinar held on May 5, 2010 on "Enterprise Mobility Strategy" covered the following aspects of Enterprise Mobility

  • What is Enterprise Mobility and what is happening in the corporate world?
  • Why Enterprise Mobility Strategy and how to go about the same?
  • How Endeavour can help?

To listen to the Webinar please click on the video below

We would also like to thank the participants for their enormous interest. The positive feedback received from the participants confirms that the Webinar was a great success.

We are in the process of compiling all the feedback and will be shortly publishing the schedule for future webinars.

Friday, April 16, 2010

Deep dive into iPhone 4.0 features

Ramananda Shetty, member, Technology Consulting Group at Endeavour discloses the finer details of iPhone SDK 4.0

Even with the release of the iPhone SDK 4.0, the Sandbox feature of the iPhone apps remains same. Applications will still not be able to access third party application data, un-install other applications and neither does it provide any APIs to fetch the list of applications installed in the device.

Data Protection from Third Party App:
Applications that work with sensitive user data can now take advantage of the built-in encryption available on some devices to protect that data. When your application designates a particular file as protected, the system stores that file on-disk in an encrypted format. While the device is locked, the contents of the file are inaccessible to both your application and to any potential intruders. However, when the device is unlocked by the user, a decryption key is created to allow your application to access the file. 

Core Telephony:
Framework: CoreTelephony.framework [This was a private framework in previous OS versions]
Core Telephony framework provides interfaces for interacting with phone-based information on devices that have a cellular radio. Applications can use this framework to get information about a user’s cellular service provider. Applications interested in cellular call events can also be notified when those events occur. Even after making this framework public and providing multitasking, however, third party applications still cannot monitor and control the calls made from the device.
               
 Classes: 
 CTCarrier: Gives information about the user's cellular service provider, the information such as whether the service provider will allow VOIP or not
CTCall:  This is used to get the identifier of the cellular call and its state (only useful if service provider wants to write an app)                 
CTCallCenter: Gives List of current calls and responds to state changes (Responses when app is active during the call, if app is in suspended state it gets one event for each call giving the current state when app becomes active )

About App states and transition from one state to another (will need Apple Developer login for access)
CTTelephonyNetworkInfo:  Responds to the change in the cellular service provider. For example  changing the SIM when app is active. 


Accessing the Calendar Event:
Framework: EventKit.framework, EventKitUI.framework
EventKit framework provides an interface to access the calendar events on user device. User can use this framework to get existing events and add new events to the user’s calendar. Calendar events can include alarms that user can configure with rules for when they should be delivered. EventKitUI framework will allow presenting the standard UI for viewing and editing events.
Apple Reference Link (will need Apple Developer login for access)

In App SMS:
Framework: MessageUI.Framework 
Enhancement to this framework allows user to compose and send the message from the third party app without using the specially formatted URL.

Local Notification:
User can schedule the notification local to the application. This process does not involve server. These notifications will be delivered to app whether app is running or not. Once the notification is scheduled the system will manage these notifications. 
Apple Reference Link (will need Apple Developer login for access)

Improvements towards making iPhone Enterprise Friendly
               
Mobile Device Management:
Deploying and managing enterprise applications will be lot more easier with iPhone OS 4. New Mobile Device Management APIs can be integrated with third-party solutions to wirelessly configure and update settings, monitor compliance with corporate policies, and even wipe or lock managed iPhone device.

Seems like this feature has not provided in the current Beta release. See the release note "Mobile Me" section. (will need Apple Developer login for access)

Wireless App Distribution:
iPhone OS 4 enables enterprises to securely host and wirelessly distribute in-house apps to employees over Wi-Fi and 3G. Apps can be updated without requiring users to connect to their computers.

SSL VPN Supports:
SSL VPN support in iPhone OS 4 gives users another way to securely access enterprise resources. These new protocols can even be leveraged to connect seamlessly to a corporate network via VPN on Demand. Forthcoming apps from Juniper and Cisco will support SSL VPN on iPhone.

Multitasking: 
With the multitasking support for the new OS release iPhone apps can do few of the processes from the background but not all. Application can finish the current task before going to suspended states giving the expiry time period. Local Notification is an advantage of background process.